• Submission of the application and commencement of arbitration proceedings:

The management of an arbitration case begins when a party submits a request for arbitration that includes:

• The name and capacity of each party to the conflict, their addresses and their representatives.
• A reference to the legal relationship from which the dispute arose or has a relationship with it.
• A summary of the nature and circumstances of the dispute giving rise to the application.
• Determination of the claims submitted by the Claimant and the amount or amounts claimed.

Attached with a copy of the arbitration clause from the contract concluded between the two parties, and the prescribed registration fees, to the um Al Quwain Center for Commercial Conciliation and Arbitration.

• Notification of the Respondent:

After receiving the application and fulfilling the admission requirements, the Center shall send the application and its attachments to the Respondent with a deadline for answering and/or filing a counterclaim, in addition to paying the fees, if there is no arbitration clause or the Center is not named to resolve the dispute in the contract, the proceedings may begin after all parties agree to resolve the dispute through the Center and pay the prescribed registration fees.

• Selection of arbitrators:

The parties to the arbitration shall select the arbitrator(s) from the list of arbitrators approved by the Center, in the event that the parties do not specify or do not agree on the appointment of the tribunal, the Center sets a deadline for each party to independently announce its preferences from the list, otherwise the Commercial Conciliation and Arbitration Committee appoints them from the list approved by the Center based on the criteria of qualifications announced by the parties that must be met by the arbitrators, and their CV is submitted to the parties, and the Center sends a letter to the arbitrator(s) assigning him to settle the dispute.

• Preliminary Meeting:

Conducted by the arbitral tribunal, often via video conferencing or conference call, this meeting is the first time that the parties and the tribunal discuss the core issues of the case and procedural matters, such as the exchange of pleadings, lists of witnesses and dates, and then the tribunal sets a time frame to regulate these proceedings.

• Exchange of notes:

The parties shall work within the time frames specified in the initial hearing to exchange notes and prepare their presentations The Authority shall address any issues or challenges related to the exchange of notes.

• Hearing:

The Panel shall hold a hearing to present evidence through witnesses, including expert witnesses, or to hold an oral hearing, or both, and in the absence of such a request, the Panel shall decide whether or not to hold such hearing or hearings and to determine the time periods for holding them. If no hearings are held, proceedings shall proceed only on the basis of documents and any other material submitted.

• Sentencing:

The Authority shall close the pleadings and issue its decision within 30 days of closing the pleadings, and the decision shall include the following data:

• Place and date of issue and the names and addresses of the parties.
• The names of the arbitrators, the text or summary of the arbitration agreement, and a summary of the claims, defense and documents of the litigants.
• The operative part of the judgment, the costs of arbitration, the fees and the party who bears them.
• Signature of the Authority.